SOLO MECHATRONICS
Privacy Policy
Solo Mekatronik San. ve Tic. Ltd. Sti. (“Company” or “Solo Mekatronik“) attaches great importance to the privacy of our users and customers. This Privacy Policy explains the purposes for which the information collected by our company is used, storage methods and our principles regarding the protection of data.
1. Information Collected
Solo Mekatronik may collect the following types of information from our users and customers:
Identity and Contact Information: Name, surname, phone, e-mail, address
Customer Transaction Information: Order, quote, invoice and payment information
Financial Information: Bank account number, IBAN
Audiovisual Data: Camera recordings (for physical space security)
This information may be collected during your transactions with our company, sales and service processes or physical visits.
2. Intended Use of Information
The information collected is used for the following purposes in accordance with the LPPD:
Provision of products and services, management of ordering and service processes
Receiving customer requests and conducting quotation processes
Providing technical support and after-sales services
Fulfillment of official and legal obligations
Conducting studies to increase user experience and customer satisfaction
3. Sharing Information
Personal data collected within the framework of KVKK and other applicable legislation:
Authorized public institutions and organizations
To our business partners, suppliers and service providers (e.g. carriers, IT support providers)
may be transferred. Your personal data will not be shared with third parties for commercial purposes without your explicit consent.
4. Data Security
Solo Mekatronik takes technical and administrative measures for the security of your personal data:
Firewall, antivirus and encryption methods
Access authorization and logging systems
Regular backups and possible penetration tests
Confidentiality agreements and KVKK awareness trainings for employees
5. User Rights
Pursuant to KVKK numbered 6698, you have the following rights by applying to Solo Mekatronik:
Learn whether your personal data is being processed
Request information if processed
Learning the purpose of processing and questioning whether it is used for its intended purpose
Request correction if incomplete or incorrectly processed
Request deletion or destruction in accordance with KVKK
Request notification of the transactions to third parties to whom your data is transferred
You have these rights info@solomekatronik.com address or by written application to our company headquarters.
6. Policy Updates
This Privacy Policy was updated on 04.08.2025.
Solo Mekatronik reserves the right to make changes to this policy in line with legal changes or operational requirements. The updated version will always be published on our website.
